X1 Outlook Toolbar is Missing

Please check to see if the "X1 Outlook Addin" is listed. You'll find it here: 

1. Open Outlook and navigate to Tools > Options > Other > Advanced Options > Com Add-Ins 


  • If "X1 Outlook Addin" is listed but not checked, please check it and restart Outlook. 


  • If "X1 Outlook Addin" is not listed, click on the Add button and add it manually. You'll find it at (assuming you installed X1 to the default location):  C:\Program Files\X1\X1Outlook.dll 


  • If it is listed and checked, click "Remove" and then click "Add...". Navigate to and add the X1Outlook.dll file found in this folder: C:\Program Files\X1\


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